Are Online Retailers Ready for Showtime? Keynote to Measure Major US Retailers’ Transaction Speeds Across Mobile, Laptop and Tablet from Black Friday through Cyber Monday – And All Season Long
Are They Ready for the Mobile Surge? Keynote Tracks How Online Shopping Habits Are Evolving
Keynote to Publish Performance Speed and Reliability Stats of Leading Online Retail Sites Daily from Black Friday through Tuesday -- Available to Media for Data and Insights All Season Long
SAN MATEO, CA - November 25, 2013 – Keynote is once again tracking critical mobile and web performance metrics for major US online retailers this holiday season. The importance of smooth sailing site performance during the critical holiday shopping season has grown exponentially in terms of direct impact on business performance.
In an industry first, Keynote is analyzing the consumer’s purchasing journey across three screens. Keynote’s special three screen online holiday shopping index measures transaction speeds, not just home pages, to see how fast consumers can purchase a common electronics item from each site, and compares the experience for customers shopping on either a smartphone, tablet or laptop.
With the recent problems around Healthcare.gov, attention has spiked around high-volume transaction sites. For the start of this year’s holiday shopping season, Keynote will be watching whether Black Friday and Cyber Monday still matter, as stores start offering deals on Thanksgiving (Gray Thursday), and also if the dramatic increase in mobile shopping continues. Last year saw a 20% increase in mobile shopping putting increased pressure on the performance of mobile-optimized sites.
Major retailers Keynote is monitoring across three screens include:
- Apple Store
- Best Buy
- Office Depot
- Office Max
- Sony Styles
There will be daily checks on Keynote’s ‘first ever’ three screen retail index from Friday through Tuesday and then Keynote will be available to the media for interviews all holiday season long to report data and insights gleaned from the index.Keynote has also produced an infographic summarizing the mobile performance of leading online retail sites in 2013.
Media is encouraged to embed the infographic into media stories, either in advance of our coverage, or accompanying it:
To receive Keynote data and observations regarding the 2013 online holiday shopping season, or to request an interview, please contact Ann O’Leary email@example.com or Dan Berkowitz firstname.lastname@example.org.
Keynote® is the global leader in Internet and mobile cloud testing & monitoring. The company maintains the world’s largest on-demand performance monitoring and testing infrastructure for Web and mobile sites comprised of over 7,000 measurement computers and mobile devices in over 275 locations around the world that enable companies to continuously improve the online and mobile experience. Keynote currently collects over 700 million mobile and Web performance measurements daily and in 2012 was recognized by Forbes as “One of the Best 100 Companies in America” with under one billion in revenue. Known as ‘The Mobile and Internet Performance Authority™,’ Keynote offers three market-leading product platforms:
Keynote Perspective® provides on-demand performance monitoring for enterprise Web and mobile sites including online portals, e-commerce sites and B2B sites. Over 2,000 customers rely on Keynote Perspective services to know precisely how their websites, content, and applications perform on actual browsers, networks, and mobile devices.
Keynote DeviceAnywhere® provides the industry's only true cloud-based software platform for testing and monitoring the functionality, usability, performance and availability of mobile applications and websites. Its suite of mobile testing solutions is used by over 1,000 mobile enterprises and developers to assure the highest quality experience of their connected mobile users.
Keynote SIGOS® offers active end-to-end Quality of Service (QoS) testing and monitoring solutions for mobile, fixed and VoIP communications. Its SITE and Global Roamer products are used by over 200 network operators, content providers, carriers and regulators in over 100 countries worldwide.
Keynote's 4,000 customers represent top Internet and mobile companies and include AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, Sony Mobile Communications AB, T-Mobile and Vodafone. Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at http://www.keynote.com/ or by phone in the U.S. at 1-855-KEYNOTE (1-855-539-6683).
The trademarks or registered trademarks of Keynote Systems, Inc. in the United States and other countries include Keynote®, DataPulse®, Keynote Customer Experience Rankings®, Perspective®, Keynote Red Alert®, Keynote WebEffective®, The Internet Performance Authority®, MyKeynote®, SIGOS®, SITE®, Keynote® The Mobile & Internet Performance Authority™, Keynote FlexUse®, Keynote DeviceAnywhere®, Keynote DeviceAnywhere Test Center®, Keynote DemoAnywhere® and Keynote MonitorAnywhere® All related trademarks, trade names, logos, characters, design and trade dress are trademarks or registered trademarks of Keynote Systems, Inc. in the United States and other countries and may not be used without written permission. All other trademarks are the property of their respective owners. © 2013 Keynote Systems, Inc.
Dan Berkowitz, Keynote Systems, Inc. (650) 403-3305, email@example.com
Ann O’Leary, Keynote Systems, Inc. (650) 996-0778, firstname.lastname@example.org