Visitor Monitoring Keynote and Crittercism Team Up to Improve App Quality and Performance for the Digital Experience | Keynote

Keynote and Crittercism Team Up to Improve App Quality and Performance for the Digital Experience

Joint integrations deliver higher quality mobile apps that consistently perform

SAN MATEO — FEBRUARY 3, 2015Keynote, the global leader in digital business optimization, today announced a strategic partnership with Crittercism, the leader in mobile App Performance Management. Through this partnership, both companies will co-develop integrations between Keynote’s Mobile Quality and Performance Intelligence Solution and the Crittercism Mobile App Performance Management Platform.  This will ensure that customers receive the best mobile experience through the fast delivery of high quality apps that are continuously released and monitored in real-time.

As the line between testing and monitoring blurs, this first to market solution from Keynote and Crittercism allows faster mobile app releases and at higher quality. Quality and performance are critical elements of an amazing customer experience. These plus a keen eye for design excellence is mandatory to grow, engage and retain consumers and enterprise employees alike. With a third of mobile app usage lasting less than one minute11:  Swrve, “Mobile Apps: The Data” (The Swerve App Metrics Report), July 2014, an exceptional experience is critical to achieve success in the digital transformation.

The benefits of the integrated Keynote and Crittercism solutions are:

  • Instant identification and prioritization of real customer crashes and exceptions that can be built into the regression testing process.
  • A real-time, correlated view of real and synthetic mobile app performance to continuously measure app and customer journey success after download from an app marketplace.
  • Proactive diagnoses of mobile app performance issues to resolve issues before they impact experience, and ensure consistency in meeting customer expectations.

“With many consumers and employees abandoning low-performing apps in a fraction of a second, the expectation for higher quality experiences delivered by apps that perform is greater than ever,” said Jennifer Tejada, chief executive officer, Keynote.  “Our partnership with Crittercism underscores our joint commitment to help our mutual customers deliver a higher quality, frictionless digital experience to their customers.”

 “As apps make the shift to businesses and services, the need for quality becomes ever more important — and the key to achieving an optimal level of performance lies in managing the entire lifecycle of an app,” said Andrew Levy, co-founder and CEO of Crittercism. “Together, Crittercism and Keynote provide an end-to-end solution to ensure a high standard of quality is being maintained from the testing phase of the app all the way to production."

To learn more about this partnership, visit this site.

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About Keynote
Keynote is the global leader in cloud–based testing, monitoring and analytics for mobile and web, optimizing the value of every digital interaction, enhancing user experience and driving business value through online performance. The company runs the world’s largest cloud testing, monitoring and analytics network in the world and collects over 700 million mobile and website performance measurements daily. In 2012 Keynote, a Thoma Bravo portfolio company, was recognized by Forbes Magazine as “One of the Best 100 Companies in America.”

About Crittercism
Crittercism provides the world’s leading mobile application performance management (mAPM) solution and enables enterprises to accelerate their mobile business. The company’s solution monitors every aspect of mobile app performance and provides a real-time global view of app and transaction metrics across iOS, Android, Windows Phone 8, Hybrid and HTML5 apps. The company’s investors include Google Ventures, Scale Venture Partners, Opus Capital, Shasta Ventures, InterWest Partners and Accenture. Learn more at www.crittercism.com.

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