About Benchmark

Benchmark is a biannual publication of Keynote Systems, the global leader in test and measurement solutions that improve online business performance and mobile communications. The magazine is designed to inform and inspire with thought-provoking editorial and valuable research insights.

In addition to interviews and commentary from leading practitioners and thinkers, Benchmark highlights the most recent findings from Keynote Competitive Research regarding online customer experience, service levels and best practices implementation. Benchmark focus areas include mobile quality, web performance, streaming media, VoIP, and customer/user experience.

Umang Gupta
Chairman, CEO, and Publisher
Keynote Systems

Anshu Agarwal
Editor-in-Chief
Keynote Systems

Joshua Danson
Associate Editor
Keynote Systems