Contributors - Winter/Spring 2007

Parrish Arturi is responsible for channel oversight and management of the customer experience on www.fidelity.com, Fidelity's primary consumer Web destination, as well as management and development of Fidelity's wireless and automated phone channels. Arturi and his team are tasked with delivery and execution against channel sales and service goals, as well as ensuring competitive leadership and differentiation of Fidelity's consumer offerings. Arturi holds a B.A. degree in Economics and an MBA, both from Wake Forest University.

Thierry Curis is responsible for bringing to market new solutions and services that enable businesses to deliver digital media to a wide range of PCs and IP-enabled devices. He has directly contributed to enabling the success of many first-time digital media events, such as the Tour de France and the 2004 Olympics. Curis is a graduate engineer in Computer Science and Telecommunication from the Ecole Nationale Superieure des Telecommunication in Paris.

Paul Graham is responsible for the strategic direction of Fidelity's retail brokerage business, and oversees all related product development efforts, in addition to Active Trader capabilities through Fidelity's online channel. Graham holds a B.S. in Finance from Long Island University and an MBA from the University of Dallas.

As CTO, Kay Johansson drives the creation, development and deployment of mobile television technologies on mobile devices and personal computers over the broad array of networks. Prior to joining MobiTV in 2006, Johansson served as the CTO of Popwire, a former Ericsson company, where he led development and product strategy.

Klaus Kaasgaard is responsible for all user experience research activities at Yahoo! He is author of the book, Software Design and Usability, as well as numerous articles and peer-reviewed papers. Kaasgaard holds a Ph.D. in Human-Computer Interaction from Aalborg University in Denmark.

In 1975 Charles Mauro founded MauroNewMedia, a leading provider of professional usability engineering and high performance user interface design consulting services. Prior to forming MauroNewMedia, Mauro worked personally with product design pioneers Henry Dreyfuss and Raymond Loewy. Mauro is a Certified Human Factors Engineering Professional CHFP/BPCE, and holds a Masters Degree in Ergonomics from New York University.

Darby Williams is a high-tech marketing veteran with more than 20 years marketing and product management experience in the software and Internet industries. Williams led the launch of the multimedia computing platform at Microsoft, drove widespread developer adoption of Windows 95 at its launch, and started the first online meal solutions delivery service. He holds a B.A. from the University of Virginia and an MBA from the University of Chicago.