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By the Numbers:
How Does Your Site Compare?
Keynote Retail Apparel Index, Week Beginning 4.13.09
| Week Starting 13 April 2009 |
Rank by Speed (seconds) |
| Rank |
Target |
Response Time (seconds) |
Rank Last Week |
| 1 |
Abercrombie |
2.53 |
1 |
| 2 |
Macys |
5.25 |
2 |
| 3 |
J Crew |
6.92 |
5 |
| 4 |
Eddie Bauer |
7.30 |
7 |
| 5 |
Foot Locker |
8.27 |
8 |
| |
Retail Apparel Index |
8.51 |
|
| 6 |
Zappos |
8.76 |
9 |
| 7 |
Neiman Marcus |
9.46 |
|
| 8 |
Nordstroms |
9.92 |
10 |
| 9 |
Saks Fifth Avenue |
11.17 |
11 |
| 10 |
Sears |
16.21 |
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Rank by Success Rate (percentage) |
| Rank |
Target |
Success rate (%) |
Outage Hours |
Rank Last Week |
| 1 |
Abercrombie |
100.00 |
0 |
3 |
| 2 |
Eddie Bauer |
99.87 |
0 |
1 |
| 3 |
Nordstroms |
99.87 |
0 |
7 |
| 4 |
Zappos |
99.79 |
0 |
2 |
| 5 |
Foot Locker |
99.75 |
0 |
7 |
| 6 |
Sears |
99.74 |
0 |
|
| 7 |
Macys |
99.49 |
0 |
5 |
| 8 |
Neiman Marcus |
98.86 |
0 |
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Retail Apparel Index |
98.86 |
0 |
|
| 9 |
J Crew |
98.13 |
1 |
9 |
| 10 |
Saks Fifth Avenue |
93.59 |
6 |
11 |
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The Keynote Retail Apparel Index tracks performance for ten leading sites. It measures the time to log onto the site, search for an item, add it to the cart, and check-out, without actually logging in as a shopper.
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