The Keynote Benchmark - The Mobile and Internet Performance Review

 

 

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Keynote Retail Apparel Index, Week Beginning 4.13.09

Week Starting 13 April 2009
Rank by Speed (seconds)
Rank Target Response Time (seconds) Rank Last Week
1 Abercrombie 2.53 1
2 Macys 5.25 2
3 J Crew 6.92 5
4 Eddie Bauer 7.30 7
5 Foot Locker 8.27 8
  Retail Apparel Index 8.51  
6 Zappos 8.76 9
7 Neiman Marcus 9.46  
8 Nordstroms 9.92 10
9 Saks Fifth Avenue 11.17 11
10 Sears 16.21  
 
 
Rank by Success Rate (percentage)
Rank Target Success rate(%) Outage Hours Rank Last Week
1 Abercrombie 100.00 0 3
2 Eddie Bauer 99.87 0 1
3 Nordstroms 99.87 0 7
4 Zappos 99.79 0 2
5 Foot Locker 99.75 0 7
6 Sears 99.74 0  
7 Macys 99.49 0 5
8 Neiman Marcus 98.86 0  
  Retail Apparel Index 98.86 0  
9 J Crew 98.13 1 9
10 Saks Fifth Avenue 93.59 6 11
 

The Keynote Retail Apparel Index tracks performance for ten leading sites. It measures the time to log onto the site, search for an item, add it to the cart, and check-out, without actually logging in as a shopper

 

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