About Keynote Systems
About Keynote Systems
Keynote Systems (Nasdaq "KEYN") is the global test and measurement company for mobile communications and the Internet. We work with over 2,600
corporate customers to become "the best of the best" by helping them improve their online business performance and mobile communications quality.
Keynote has four test and measurement businesses: Web Performance, Mobile Quality, VoIP and Streaming, and Customer Experience/UX.
The business premise supporting Keynote's mission is: "In a 24/7 connected world, online businesses can't manage what they don't measure." As an
independent and trusted third-party, Keynote provides IT and marketing executives with unbiased benchmarking data, competitive analysis, and
operational metrics – all from the end-user’s perspective. This data measures the technical performance and user experience
of Web sites, broadband services, and mobile communications. With this broad view on overall performance, our customers strengthen their
competitive position by constantly improving the quality and effectiveness of their mobile communications and Internet content, applications,
and services.
World’s Largest Global Measurement Network
The Keynote Global Test and Measurement Network of computers and mobile devices is the world’s
largest and most accurate real-time measurement, monitoring, and testing infrastructure in the world. It gives you a true portrayal of what
actual users are experiencing on their end of a Web browser or mobile device.
To capture the truest customer experience in existence, Keynote has one of the most representative panels of real online users from a cross-section of demographics, languages, and broadband and dial-up connections. No other company can provide the full picture of your customers’ online experience the way that Keynote can.
Test and Measurement Products and Services
Many Fortune 1000 companies turn to Keynote to provide them with all of their mobile communications and Internet performance management needs.
Keynote has four test and measurement businesses: Web Performance, Mobile Quality, VoIP and Streaming, and Customer Experience/UX.
Click here for more information about Keynote’s test and measurement products.
Keynote also offers world-class competitive research that provides you with an in-depth understanding of your customers, competitors, and markets. You will receive true business intelligence that will help you determine the best online strategies for gaining a competitive edge and accomplishing business goals.
Click here for more information about Keynote Competitive Research products.
Customers
Keynote customers represent leading companies around the world. Some of Keynote's customers include Akamai, American Express,
Ameritrade, Blue Cross/Blue Shield, BP, Corning, Dell Computer, Caterpillar, Digital Island, Disney, Expedia, eBay, ESPN Mobile,
E*TRADE, Fannie Mae, Federal Express, The Franklin Mint, Hewlett-Packard, Honeywell, Microsoft, Northwestern Mutual, Office Depot,
Oracle, UPS, Verizon, and Wells Fargo. Keynote's average customer retention rate is approximately 95%.
Partnerships
Keynote's Partner Program is designed to meet the growing demand for Keynote's services which help drive revenue and retain customers.
KeyPartners include IBM Global Services, EDS, Hewlett-Packard, IBM-Tivoli, and Segue Software.
Acquisitions
Keynote has acquired 14 companies since May 2000:
| Company | Announcement Date | Service Launched |
|---|---|---|
| Velogic | May 10, 2000 | Keynote LoadPro |
| Red Alert | August 18, 2000 | Keynote Red Alert |
| MSP Division of Envive | July 17, 2001 | Keynote Test Perspective |
| On Device | October 23, 2001 | Keynote Wireless Perspective |
| NetMechanic | May 14, 2002 | Keynote NetMechanic and Keynote WebIntegrity (discontinued) |
| Enviz | October 28, 2002 | Keynote WebEffective |
| Streamcheck | July 22, 2002 | Keynote Streaming Perspective 3.0 |
| Xaffire’s Insight Service suite (originally developed by Matrix NetSystems) | December 3, 2003 | Keynote Network Perspective (discontinued) |
| NetRaker | April 6, 2004 | Keynote WebEffective |
| Hudson Williams | July 7, 2004 | Web Performance Professional Services |
| Vividence | September 10, 2004 | Keynote WebEffective |
| Hudson Williams Europe | February 3, 2005 | Web Performance Professional Services |
| GomezPro, division of Watchfire | December 6, 2005 | Scorecards |
| SIGOS | April 3, 2006 | SITE Test System and GlobalRoamer |
Management Team:
- Umang Gupta, Chairman and Chief Executive Officer
- Don Aoki, Senior Vice President of Professional Services
- Vik Chaudhary, Vice President of Product Management and Corporate Development
- Anshu Agarwal, Vice President of Marketing
- Drew Hamer, Chief Financial Office and VP of Finance
- Krishna Khadloya, Vice President of Engineering
- Jeff Kraatz, Senior Vice President of Worldwide Sales & Services
- Eric Stokesberry, Vice President of Operations
