Tier 1 UK operator now benefits from the introduction of an automated testing solution to assure quality of mobile and fixed telephony services to their Corporate Clients.
February 25, 2013 – Keynote® (NASDAQ: KEYN), the global leader in Internet and mobile cloud testing and monitoring, has today announced their partnership with the Aricent Group – a global innovation and technology services company. Using Keynote’s DeviceAnywhere Test Center Enterprise (TCE) Automation product the Aricent Group is now delivering round-the-clock, automated real mobile device testing to improve time-to-market for its customers launching new mobiles apps, websites, services and devices.
Aricent, working closely with Keynote has developed a flexible, best-of-breed testing environment for a Tier 1 mobile network operator in the UK. This operator and other companies can now have complete visibility into how their applications and services run – in this case ten different real mobile devices running over 1,350 test cases, with growth expectations to top 3,200 test cases in the near future.
The Keynote-Aricent partnership has succeeded in removing the time-consuming process of manually testing each software update, or each new device, therefore reducing human error. By creating an automated testing environment to the operator’s specifications, testing is done by simply pressing a button. Furthermore, the automation process clearly demonstrates the impact of different software upgrades and new features in order to create the highest level of service and quality.
Keynote’s DeviceAnywhere cloud-based platform allows companies to test mobile apps, websites and services on devices remotely – regardless of location or time – enabling operators to speed up their delivery without compromising on quality or reliability and therefore mitigating risk.
“By working with Keynote, we are able to help our customers take their services and devices to market with unprecedented speed and quality. Their solution was a natural complement to our existing network testing infrastructure.” said Adrian Luker, program manager at Aricent. “Our customers need to be completely aware of the experience they are providing for the end user. Even the smallest update can have a huge impact, and we need to know what the impact is, before it happens. Having this superior insight into what consumers will be experiencing, means that changes can happen quickly, and we can be confident that end users will see improvements, rather than be inconvenienced. This is tremendously important in reducing risk for our customers when launching any update.”
“The mobile market is highly competitive, and with smartphones making mobile Internet access increasingly prominent, the service an operator provides – in terms of updates, applications and maintenance – must be a seamless experience” said Vik Chaudhary, vice president of product management and corporate development at Keynote. “Delivering top quality service for consumers should be the highest priority for all customers, including operators, and we are delighted to be working with Aricent to deliver this. Mobile performance and functional proficiency can no longer be a guessing game, and companies need to understand exactly what customers are, and will be experiencing, in order to fully tap into these revenue streams.”
About The Aricent Group
The Aricent Group is a global innovation and technology services company that helps clients imagine, commercialize, and evolve products and services for the connected world. Bringing together the communications technology expertise of Aricent with the creative vision and user experience prowess of frog, the Aricent Group provides a unique portfolio of innovation capabilities that seamlessly combines consumer insights, strategy, design, software engineering, and systems integration. The client base includes communications service providers, equipment manufacturers, independent software vendors, device makers, and many other Fortune 500 brands. The company’s investors are Kohlberg Kravis Roberts & Co., Sequoia Capital, The Family Office, Delta Partners, and The Canadian Pension Plan Investment Board.
For more information about the Aricent Group, visit: http://www.aricent.com
Follow the Aricent Group on Twitter @Aricent: http://www.twitter.com/aricent
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About Keynote Systems
Keynote® Systems, Inc., (NASDAQ:KEYN) is the global leader in Internet and mobile cloud testing & monitoring. Keynote maintains the world’s largest on-demand performance monitoring and testing infrastructure for Web and mobile sites comprised of over 7,000 measurement computers and mobile devices in over 275 locations around the world that enable companies to continuously improve the online and mobile experience. Known as ‘The Mobile and Internet Performance Authority™,’ Keynote offers three market-leading product platforms:
Keynote Perspective® provides on-demand performance monitoring for enterprise web and mobile sites including online portals, e-commerce sites and B2B sites. Over 2,000 customers rely on Keynote Perspective services to know precisely how their websites, content, and applications perform on actual browsers, networks, and mobile devices.
Keynote DeviceAnywhere® provides the industry's only true cloud-based platform for testing and monitoring the functionality, usability, performance and availability of mobile applications and websites. It's suite of mobile testing solutions is used by over 1,000 mobile developers and enterprises to deliver quality mobile applications and services to the mobile channel.
Keynote SIGOS® offers active end-to-end Quality of Service (QoS) testing and monitoring solutions for mobile, fixed and VoIP communications. Its SITE and Global Roamer products are used by over 200 network operators, content providers, carriers and regulators in over 100 countries worldwide.
Keynote's 4,000 customers represent top Internet and mobile companies and include American Express,AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, SonyEricsson, T-Mobile and Vodafone. Keynote Systems is headquartered in San Mateo, California and can be reached at http://www.keynote.com/ or by phone in the U.S. at 1-800-KEYNOTE.
Lindsey Challis and Fiona Halkerston, Johnson King, +44 (0) 20 7401 7968, email@example.com