SAN MATEO, California — November 19, 2002 — In light of the recent and unprecedented attack on the Internet's root servers and continued cyber-terrorism threats, Keynote Systems (Nasdaq: KEYN), the Internet Performance Authority®, today announced that it would make Keynote's ‘Public Services' personnel available to news media on a 24/7 basis for reporting and analysis on Internet performance problems if and when they occur.
Second only to the telephone, the Internet is now a vital and instantaneous communications link for hundreds of millions of people in the United States and around the world. When the Internet slows or goes down millions of people are negatively affected. The Internet is now also a critical business component for many Fortune 1000 companies making the economic implications of even short Internet slowdowns or outages profound.
In the interest of the Internet-using public, Keynote will now make Web monitoring specialists available to news media around-the-clock when Internet performance-related problems occur that appear to be affecting large numbers of users.
To receive an application for Keynote's new "24/7 News Media Internet Performance Reporting Program" journalists should send an email to press@keynote.com. Criteria for inclusion in the program include that the applicant be a working reporter with a major news organization.
About Keynote's Public Services Division
As the global leader in Internet performance management and testing services, Keynote has a long history of setting standards for Internet and Web site performance for e-businesses from the end user perspective. As a ‘Public Service' the company has also become well known for providing data and analysis to news reporters when the Internet ? or large and significant Web sites ? experience performance-related problems affecting many end users.
To do the reporting Keynote leverages its global infrastructure of over 1,400 measurement computers, which have been strategically placed around the globe in a scientific way, in order to gather real-time statistically accurate data regarding the Internet performance end users experience from 50 metropolitan areas around the world. Keynote's ‘Public Services' experts then analyze and report this data to leading news organizations around the world.
Keynote Systems, Inc.
Keynote Systems (Nasdaq "KEYN"), The Internet Performance Authority®, is the global leader in Internet performance management and testing services that improve the quality of e-business. Keynote's services enable corporate enterprises to benchmark, diagnose, test and manage their e-business systems both inside and outside the firewall. More than 2,300 corporate IT departments and 16,000 individual subscribers rely on the company's easy-to-use and cost-effective services to optimize revenues and reduce downtime costs without requiring additional complex and costly software implementations.
Keynote Systems, Inc. was founded in 1995 and is headquartered in San Mateo, California. The company can be reached at www.keynote.com or by phone in the U.S. at 650-403-2400.
© 2002 Keynote Systems, Inc. Keynote and The Internet Performance Authority are registered trademarks. Other trademarks are the property of their respective owners.
Editorial Contact:
Dan Berkowitz, Keynote Systems, Inc., (650) 403-3305, dberkowitz@keynote.com