Press Room: 2003


Keynote Hosts “Financial Services in a Web World”; NYC Event Occurs on June 17

Top Executives from JPMorgan Chase Banking Internet Group and Bank Systems & Technology Magazine to Speak


SAN MATEO, Calif., — May 5, 2003 — Keynote Systems (Nasdaq: KEYN), the global leader in Web performance monitoring, management and testing services, announced today that it will host an event for business and IT executives in financial services (banking, securities, insurance, other financial services professionals) grappling with IT trends and business issues in the world of financial services.

Called “Financial Services in a Web World,” the event will be held at the Waldorf Astoria Hotel (301 Park Avenue) in New York City on Tuesday, June 17, 2003 from 8:30 AM to 11:30 AM. To register for this ‘space limited’ free event click on http://www.keynote.com/forms/finance_briefing.html.

Unreliable and slow Web applications damage customer loyalty and diminish your competitive edge. By attending “Financial Services in a Web World” business and IT executives in financial services will discover how to use Web performance management to increase cross-selling opportunities and establish lasting customer loyalty through online channels.

Peter McManus, publisher of Bank Systems & Technology Magazine, will present and then moderate an informative customer panel, “Competition, Consolidation and Deregulation: Best Practices and Challenges,” that includes Jesse Rosen, senior vice president, JPMorgan Chase Regional Banking Internet Group. The panelists will discuss how banking, securities, insurance, and other financial services organizations can reach operational efficiency in a cost-effective manner, while positioning themselves for growth when the economy improves.

The seminar addresses a best practices approach to Web performance management and will address the following current challenges in financial services:

  • Competing more effectively across your online channels.
  • Balancing the need for better Web performance against tremendous cost-cutting pressures.
  • Quickly diagnosing and repairing Web performance problems before they impact revenue.
  • The role of ‘usability’ in online customer service: Why fast Web applications need to be easy to use as well!

For further information about the “Financial Services in a Web World” seminar call Abigail Yao at (650) 403-3464 or email her at ayao@keynote.com. To register click on: http://www.keynote.com/forms/finance_briefing.html.

About Keynote

Keynote Systems (Nasdaq: KEYN), The Internet Performance Authority®, is the global leader in Internet performance management and testing services that improve the quality of e-business. Keynote’s services enable corporate enterprises to benchmark, diagnose, test and manage their e-business systems both inside and outside the firewall. Approximately 2,300 corporate IT departments and 16,000 individual subscribers rely on the company's easy-to-use and cost-effective services to optimize revenues and reduce downtime costs without requiring additional complex and costly software implementations.


Keynote Systems, Inc. was founded in 1995 and is headquartered in San Mateo, California. The company can be reached at www.keynote.com or by phone in the U.S. at 650-403-2400.

© 2003 Keynote Systems, Inc. Keynote, The Internet Performance Authority and Perspective are registered trademarks. Other trademarks are the property of their respective owners.

Contact:

Dan Berkowitz, Keynote Systems, Inc., (650) 403-3305, dberkowitz@keynote.com

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