SAN MATEO, Calif., — April 29, 2004 — Keynote Systems (Nasdaq “KEYN”), The Internet Performance Authority®, announced today that the same ‘standing room only’ symposium on Total Performance Management recently held in the Bay Area, will be held again on Tuesday, June 8th beginning at 8:45 a.m. at The Harvard Club located at 27 West 44th Street in New York City. The event is free of charge.
As the importance of the online channel has grown, so have the challenges for managing complex Web applications and related e-business infrastructure. At the same time, enterprises must continually optimize the online experience as perceived by end users. Keynote’s Total Performance Management (TPM) symposium is designed to educate attendees on these challenges and will describe a best practices approach for addressing them rationally and in an extremely cost-effective fashion. The seminar is a valuable ‘must-attend’ event for any executive charged with optimizing the performance and usability of Web-based applications.
Geoffrey J. Penney, EVP and CIO of Charles Schwab Corp. (NYSE “SCH”), will deliver the opening presentation entitled, “The Performance Imperative,” beginning at 8:45 a.m. Mr. Penney manages Schwab Technology, including technology operations, telecommunications and services, as well as client and business applications development and support.
A variety of sessions and topics will be included at Keynote’s TPM Symposium including: Application Performance Management: Challenges and Benefits; Best Practices for Web Application Deployment; The Secrets of SLA Management; Web Application Tuning for Peak Performance and Best Practices for Triaging, Diagnosing and Fixing Performance Problems.
At the symposium HP (NYSE “HPQ”) executives will discuss the HP OpenView adaptive enterprise initiative and how the HP Web Application Management suite combined with Keynote Application Perspective allows enterprises to adapt their IT infrastructure to the business goals of the end user by diagnosing and triaging problems inside and outside the firewall.
HP and Keynote will present a live fast-paced demonstration of Application Perspective for HP OpenView, a new and unique joint solution targeted at addressing the “performance management challenge.”
Segue Software (Nasdaq-SCM “SEGU”) and Keynote will detail their joint solution for total e-business lifecycle testing. Additionally, Pfizer and Deloitte executives will appear on panel discussions and HP, Segue and Netli will be part of a mini exhibition fair.
A unique and valuable session has just been added to the symposium based on Keynote’s recent acquisition of NetRaker, a leader in customer experience management solutions. Douglas van Duyne, the co-founder and CEO of NetRaker, and now Keynote’s senior director of customer experience management products and design, will lead the session entitled “Understanding and Improving the Complete Customer Experience.” Mr. van Duyne is a well-known expert in Web site design and the co-author of a popular book on the topic entitled “The Design of Sites.” Signed copies of Mr. van Duyne’s book will be given away at the symposium.
All TPM Symposium attendees will receive a free 30-day trial of Keynote’s new transaction monitoring service, Application Perspective Outside Edition (a $500 value).
Finally, symposium attendees will have the opportunity to receive a complimentary signed copy of a new book from Cisco Press entitled “Practical Service Level Management: Delivering High-Quality Web-Based Services,” by John McConnell, a member of the original ARPANET working group and contributor to early Internet architecture and protocol development and Eric Siegel, former principal Internet consultant with Keynote and currently an analyst with The Burton Group. Mr. Siegel is presenting the session entitled, “The Secrets of Service Level Agreement (SLA) Management,” that highlights the key points from his book that address this topic.
“We have an action-packed agenda that will be of very practical value to any IT executive responsible for managing the performance of their online presence,” said Arnold Waldstein, vice president of marketing and business development at Keynote. “Attendees will also receive a first hand live demonstration of Application Perspective for HP OpenView, a brand new and extremely cost effective solution developed by HP and Keynote for quickly detecting, diagnosing and validating performance problems behind the firewall from the end user perspective.
For further information about the event and to register via phone call Abigail Yao at (650) 403-3464 or email her at ayao@keynote.com. To register online and to view the complete go to: http://www.keynote.com/tpm_symposium.html.
About Keynote
Founded in 1995, Keynote
Systems (Nasdaq “KEYN”), The Internet Performance Authority®, is the
worldwide leader in Web performance measurement and management
services that improve the quality of e-business. Keynote’s services
enable corporate enterprises to monitor, benchmark, test, diagnose
and optimize their e-business systems both inside and outside the
firewall. Over 2,100 corporate IT departments and 19,000 individual
subscribers rely on the company's easy-to-use and cost-effective
services to increase revenues and reduce downtime costs, without
requiring additional complex and costly software
implementations.
Keynote is The Internet Performance Authority due to the company’s global infrastructure of over 1,600 measurement computers in more than 50 cities worldwide that capture and store on a daily basis over 40 million Internet performance measurements, frequent media citations quoting Keynote's Web performance data and analysis and the company’s growing range of market-leading Web performance indices for vertical markets (http://www.keynote.com/solutions/solutions_pi_index.html).
Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at http://www.keynote.com/ or by phone in the U.S. at 650-403-2400.
Keynote, The Internet Performance Authority and Perspective are registered trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2004 Keynote Systems, Inc.
Public Relations
Contacts:
Dan Berkowitz, Keynote
Systems, Inc., (650) 403-3305, dberkowitz@keynote.com
Della Lowe, Keynote Systems, Inc., (650)
403-3233, mailto:dlowe@keynote.com