San Mateo, Calif., — April 13, 2005 — Keynote Systems (Nasdaq: KEYN), the worldwide leader in e-business performance management services, today announced that General Nutrition Centers (GNC) selected Keynote WebIntegrity™ to streamline compliance management for its Web site. WebIntegrity is a hosted service designed to help large Web sites easily comply with government-mandated security and privacy regulations and internally established corporate standards. GNC is the largest global specialty retailer of nutritional supplements.
“GNC is focused on providing products and information to help our customers achieve their health and wellness goals,” said Brian Collery, manager of Internet solutions at GNC. “GNC.com is an important tool for us to communicate with our customers concerning news and store events. We have relied on Keynote Web Site Perspective® for several years to measure the speed and reliability of our home page and found that WebIntegrity gave us the same ease of use, fast results and value for our money when we needed compliance testing.”
“We use WebIntegrity to ensure that the GNC Web site meets the service level objectives we have set, contains accurate information and provides a high quality of experience to our users,” continued Collery.
WebIntegrity allows GNC to run customized tests with each change to the Web site to look at pages with heavy content, then drill down to identify issues and optimize graphics. Because GNC uses specialized terminology related to the health and supplements industry, the ability to add a customized dictionary is an important feature.
It can cost tens of thousands of dollars to purchase and maintain complex Web compliance software. WebIntegrity is a pay-as-you-go hosted service that allows customers to monitor site compliance without the overhead of installing and maintaining software that could become outdated or require expensive upgrades to access new features. WebIntegrity reduces the complexity of monitoring regulatory compliance for Web properties, leaving operations and marketing personnel free to focus on other business priorities.
According to Collery, “WebIntegrity is a convenient service for testing and monitoring Web site usability, quality and accessibility standards. WebIntegrity gives us an accurate outside, holistic view of our entire Web site in an efficient manner. It would be difficult or impossible for one person or even one group to do that manually.”
About Keynote WebIntegrity
WebIntegrity is a hosted service that enables enterprises to proactively monitor their Web sites to ensure compliance with the increasing number of government-mandated privacy and security regulations and corporate standards. WebIntegrity gives enterprises a way to easily navigate the growing maze of government regulations and corporate standards with a cost-effective service that proactively pinpoints Web site privacy and security problems and enforces compliance with corporate guidelines concerning Web site design and content. You can find more information on WebIntegrity at http://www.keynote.com/solutions/cem_rt_webintegrity.html.
About Keynote
Founded in 1995, Keynote Systems (Nasdaq “KEYN”), The Internet Performance Authority®, is the worldwide leader in e-business performance management services. Over 2,100 corporate IT and marketing departments and 16,000 individual subscribers rely on Keynote’s growing range of measurement and monitoring, service level and customer experience management services to improve e-business performance by reducing costs, improving customer satisfaction and increasing profitability.
Keynote is viewed as The Internet Performance Authority due to the company’s global infrastructure of over 1,600 measurement computers in more than 50 cities worldwide that capture and store on a daily basis over 60 million Internet performance measurements, frequent media citations quoting Keynote's Web performance data and analysis, the company’s market-leading Web performance indices for vertical markets and leading customer research that provides critical business insight into online customer experiences, industry trends and competitive Web strategies.
Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 650-403-2400.
Keynote, The Internet Performance Authority and Perspective are registered trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2005 Keynote Systems, Inc.
Editorial Contacts:
Della Lowe, Keynote, (650) 403-3233, dlowe@keynote.com
Dan Berkowitz, Keynote Systems, (650) 403-3305, dberkowitz@keynote.com