Web 2.0 Expo, New York — September 17, 2008 — Keynote® Systems (Nasdaq: KEYN), the global leader in on-demand mobile and Internet test & measurement solutions for continuously improving the online experience, today announced that more than 1,000 Web developers and IT professionals have downloaded KITE – Keynote Internet Testing Environment – in the first month of its early adopter program.
“We’re hearing great feedback from the early adopters who are facing new performance challenges as Web 2.0 applications become more sophisticated and cloud computing more pervasive,” said Rajeev Kutty, product manager at Keynote. “Now, our customers have a tool that allows them to face these challenges and solve performance issues directly from their desktop, no matter where in the world the problem resides.”
KITE early adopters are leveraging the product to solve performance problems of Web applications critical to their businesses. Mario Rivadeneira, database and systems administrator of Tu Group, which enables companies to deliver unique insurance and health care solutions, said, “For months, a customer had been experiencing slow access to our Web application, as well as timeouts. In the midst of researching the issue, we asked the customer to play a script using KITE. With KITE, we were able to identify the problem – a slow performing proxy on the customer’s side. We had already researched the problem on our end and KITE proved to be an invaluable tool to obtain data which reflected the customer’s perspective and pinpoint the real problem.”
By joining the KITE Early Adopter Program, Web developers, QA professionals, and performance analysts benefit from the ability to generate rapid performance data – with point and click ease – about the performance of their Web applications. The results gleaned from running Web transaction scripts in real time from multiple cities enable the various groups participating in the application management lifecycle (developers, QA engineers, performance analysts, Web Ops and IT) to work collaboratively to establish performance benchmarks either pre-application deployment or after deployment and to triage and resolve performance problems throughout the application management lifecycle.
KITE is available for free download at http://kite.keynote.com.
Social Media and Related Links:
• BLOG: Keynote’s Web 2.0 Watch: http://blogs.keynote.com/
About Keynote
Keynote Systems (Nasdaq “KEYN”) is the global leader in on-demand test & measurement solutions for continuously improving the online experience. As an independent and trusted third-party, Keynote provides IT and marketing executives with an unbiased view into their Internet services from around the world. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customer’s online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP, and customer experience/UX. In addition, Keynote’s industry analysis group called Keynote Competitive Research publishes proprietary studies measuring customer experience and service levels across a wide range of industries.
Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading infrastructure of 2,400 measurement computers and mobile devices in over 240 locations around the world. Keynote also maintains one of the most representative panels of online users consisting of 160,000 consumers. Keynote’s on-demand, hassle-free infrastructure allows businesses to access services they need, when they need them to pinpoint and fix mobile quality and Internet problems before they impact customers.
Keynote helps over 2,600 corporate customers become “the best of the best” by helping them improve online business performance and mobile communications quality. Keynote’s customers represent top Internet and mobile companies including American Express, BP, Caterpillar, Dell, Disney, eBay, ESPN Mobile, E*TRADE, Expedia, FedEx, Microsoft, SonyEricsson, Sprint, T-Mobile, Verizon and Vodafone.
Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at (650) 403-2400.
Keynote, The Internet Performance Authority, Perspective and Customer Experience Rankings are registered trademarks and The Mobile and Internet Performance Authority and True Experience are trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2007 Keynote Systems, Inc.
Editorial Contacts:
Dan Berkowitz, Keynote Systems, (650) 403-3305, dan.berkowitz@keynote.com
Leslie Johnson, Citigate Cunningham, (415) 618-8740, ljohnson@citigatecunningham.com