Press Room: 2008
Keynote® Survey Reveals Web Performance is Key Concern as Cloud Computing and SaaS Adoption Rises
San Mateo, California — October 23, 2008 — Keynote Systems (Nasdaq: KEYN), the global leader in on-demand mobile and Internet test & measurement solutions for continuously improving the online experience, today announced the results of a survey the company conducted at this week’s AJAX World Conference. Keynote’s study, which polled 600 conference attendees, found that 48 percent of the respondents have already deployed, or plan to deploy applications or services via Cloud Computing or SaaS in the next six months. This finding not only reflects the heightened interest in SaaS and leveraging the Cloud Computing implementation model, but that companies are also planning to use more cost-effective application delivery models with the tight economy.
Performance ranked as a top concern for the study participants in providing a positive Web experience. Other important factors cited were fast access to content and applications, and security of applications. Only half of the survey respondents have a testing and monitoring solution in place to help ensure a positive user experience. Budget constraints and a lack of internal resources to manage a performance monitoring solution were given as reasons why companies do not have a solution in place.
“The results of our AJAX World survey reflect the market need for an Internet test and measurement solution to monitor complex Web applications delivered via SaaS and on cloud platforms,” said Vik Chaudhary, vice president of product management and corporate development at Keynote. “Keynote with its infrastructure of more than 240 test and measurement locations worldwide is well positioned to lead this market, so companies that need to test their applications don’t need to build that infrastructure themselves.”
This week, Keynote announced it will open its cloud infrastructure offering any Web team concerned with their end users’ experience free access to KITE (Keynote Internet Testing Environment), the company’s product for testing and analyzing the performance of Web applications across the Internet cloud. KITE offers both instant testing from the desktop and from a pre-selected group of geographic locations in North America, Europe and Asia. KITE enables Web Developers, Quality Assurance and Web Operations Professionals to keep up with rapid development cycles, offering real-time performance testing and analysis of complex Web 2.0 applications for immediate performance feedback.
KITE Links:
KITE is now available for free download at kite.keynote.com
See what real users are saying about KITE at kite.keynote.com/video/keynote-kite/keynote-kite.html.
Read Keynote’s latest insights on Web Performance on Keynote’s new SYS-CON Media blog at blogs.keynote.com/syscon/
About Keynote
Keynote Systems (Nasdaq “KEYN”) is the global leader in on-demand test & measurement solutions for continuously improving the online experience. As an independent and trusted third-party, Keynote provides IT and marketing executives with an unbiased view into their Internet services from around the world. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customer’s online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP, and customer experience/UX. In addition, Keynote’s industry analysis group called Keynote Competitive Research publishes proprietary studies measuring customer experience and service levels across a wide range of industries.
Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading infrastructure of 2,400 measurement computers and mobile devices in over 240 locations around the world. Keynote also maintains one of the most representative panels of online users consisting of 160,000 consumers. Keynote’s on-demand, hassle-free infrastructure allows businesses to access services they need, when they need them to pinpoint and fix mobile quality and Internet problems before they impact customers.
Keynote helps over 2,600 corporate customers become “the best of the best” by helping them improve online business performance and mobile communications quality. Keynote’s customers represent top Internet and mobile companies including American Express, BP, Caterpillar, Dell, Disney, eBay, ESPN Mobile, E*TRADE, Expedia, FedEx, Microsoft, SonyEricsson, Sprint, T-Mobile, Verizon and Vodafone.
Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at (650) 403-2400.
Keynote, The Internet Performance Authority, Perspective and Customer Experience Rankings are registered trademarks and The Mobile and Internet Performance Authority and True Experience are trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2007 Keynote Systems, Inc.
Editorial Contacts:
Dan Berkowitz, Keynote Systems, (650) 403-3305, dberkowitz@keynote.com
Leslie Johnson, Citigate Cunningham, (415) 618-8740, ljohnson@citigatecunningham.com
