Free Keynote Seminar: Total Performance Management Symposium

Join executives from today's leading IT companies for a complimentary seminar that will provide best practices for proactively managing system behavior and end-user performance. View our complete agenda. Event highlights: Attend a live, fast-paced demo of a new joint solution from HP and Keynote that can help you cut costs and improve Web application performance Geoff Penney, CIO of Schwab, will discuss critical e-business performance management issues Ed Rudolph, VP of HP Software Sales, will highlight how your IT organization can better support dynamic business processes with HP's Adaptive Enterprise strategy Discover how to write successful SLAs from authority Eric Siegel Hear about Total E-Business Lifecycle Testing Solutions from Segue and Keynote Learn how other companies are testing and tuning their infrastructure for maximum reliability Keynote speakers: Geoffrey J. Penney, CIO of Charles Schwab Ed Rudolph, Vice President Americas Software Sales Customer Solutions Group, HP Additional speakers: Chip Anderson, StockCharts.com Carol Carpenter, Director of Product Management, Keynote Norman Follett, Engineering Program Manager, HP Terry Fung, Global Senior Manager of Operations, Deloitte David Glaser, Director of Systems Management & Capacity Planning, Barnes&Noble.com Ajay Jain, General Manager of Testing and Tuning, Keynote John Klinke, Senior Product Manager, Keynote Peter Piela, Vice President of Product Development, Segue Kevin Potts, Senior Internet Analyst, Keynote Usman Rabbani, Global Business Technology, Pfizer Eric Siegel, Senior Analyst, Burton Group Dharmesh Thakker, Senior Product Manager, Keynote Doug van Duyne, Keynote Systems Exhibitors:       Event details: Tuesday, June 8, 2004, 8:00 a.m. - 4:30 p.m. Harvard Club 35 West 44th Street New York, NY 10036 (212) 827-1200 Agenda: Date Location Who should attend? Tuesday, June 8, 2004, 8:00 a.m. – 4:30 p.m. Harvard Club 35 West 44th Street New York, NY 10036 (212) 827-1200 Any IT executive charged with deploying and managing Web application performance Time Topic Speaker 8:00 – 8:45 Registration/Breakfast/Partner Fair 8:45 – 9:00 Opening Remarks and Keynote Performance Award Presentation Arnold Waldstein, Keynote Systems 9:00 – 9:30 The Performance Imperative Geoffrey J. Penney, Charles Schwab 9:30 – 10:00 The Adaptive Enterprise Ed Rudolph, HP 10:00 – 11:00 Application Performance Management: Challenges and Solutions Norm Follett, HP, Chip Anderson. StockCharts.com Dharmesh Thakker, Keynote Systems 11:00 – 11:30 Networking Break/Partner Fair 11:30 – 12:30 Best Practices for Web Application Deployment Peter Piela, Segue Software Carol Carpenter, Keynote Systems 12:30 – 1:30 Lunch Time Business Track Speakers Technology Track Speakers 1:30 – 2:30 The Secrets of SLA Management Eric Siegel, Burton Group Usman Rabbani, Pfizer Web Application Tuning for Peak Performance John Klinke, Keynote Systems Ajay Jain, Keynote Systems Terry Fung, Deloitte 2:30 – 3:30 Understanding and Improving the Complete Customer Experience Douglas van Duyne, Keynote Systems Beverly Bertelsen, JP Morgan Chase Alison Grippo, Conde Net Best Practices for Triaging, Diagnosing and Fixing Performance Problems Kevin Potts, Keynote Systems David Glaser, Director of Systems Management & Capacity Planning at Barnes&Noble.com 3:30 – 4:00 Taking the Risk out of Regulatory Compliance John Klinke, Senior Product Manager, Keynote 3:30 – 4:30 Cocktail Reception / Partner Fair Book Signing by Douglas van Duyne and Eric Siegel Be one of the first 50 people to register for this free event and you'll also receive a complimentary copy of "Practical Service Level Management: Delivering High-Quality Web-Based Services" by speaker Eric Siegel. This informative book shows you how you can measure, manage, and improve network performance and quality of experience (QoE) for critical Web services. Register today!