Benchmarks & Research

Keynote Competitive Research, Keynote's industry analysis group, provides you with intelligence into markets and competitors, as well as deeper understanding of your customers.

Performance Indices

Access weekly, at-a-glance benchmarking data of availability and user experience for top Web and mobile sites in leading industries around the world. Learn More

Industry

United States

International

Desktop Screen

Smartphone Screen

Desktop/Smartphone/Tablet

Common Business Transactions

Industry Studies

Receive detailed Web site performance metrics, customer experience rankings and best practices by company and by industry. Learn More

Automotive

Financial Services

Media/Entertainment/Search Portals

Retail

Travel

Technology

Voice

Online Excellence Program

The Keynote Online Excellence Program recognizes the “best of the best” Web sites as ranked in the Keynote Competitive Research studies. Learn More cloud application monitoring

 

Featured Top Ranking Company

Congratulations to GEICO, Wells Fargo, and BB&T for achieving ‘Best Overall Customer Experience’ in our latest industry studies.