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Benchmarks & Research
Keynote Competitive Research, Keynote's industry analysis group, provides you with intelligence into markets and competitors, as well as deeper understanding of your customers.
Performance Indices
Access weekly, at-a-glance benchmarking data of availability and user experience for top Web and mobile sites in leading industries around the world. Learn More 
Industry Studies
Receive detailed Web site performance metrics, customer experience rankings and best practices by company and by industry. Learn More
Online Excellence Program
The Keynote Online Excellence Program recognizes the “best of the best” Web sites as ranked in the Keynote Competitive Research studies. Learn More
Featured Top Ranking Company
Congratulations to Southwest Airlines, U.S. Bank, and RBC Royal Bank for achieving ‘Best Overall Customer Experience’ in Keynote's latest industry studies.
