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Retail

 

Keynote industry studies for the retail industry reveal which online retailers are providing the best service and exactly what they are doing to attract and keep customers.

  • The studies answer questions such as:
     
  • Which Web sites are motivating and enabling consumers to purchase products and services?
  • Which retailers are using the Internet to effectively build their brand?
  • Which online factors have the biggest influence on consumers’ behaviors and opinions?
  • What best practices are top performers implementing in order to achieve their online goals?
  • Which online retailers are the most reliable and responsive and why?
  • What changes should retailers make to prevent revenue loss and customer abandonment?

  • Keynote offers research for the following Web sites in the retail industry:
     
  • U.K. Retail Web sites
  • U.S. Retail Web sites

Sample Abstracts

Download the research abstracts to review sample findings: