Companies that rank highest in Keynote Competitive Research industry studies may use the specially designed Keynote Online Excellence marks along with the study name and date for publicity claims. This use is governed by a formal agreement that is sent to top ranking companies on completion of a study. The mark is monitored to ensure that the information is accurate and not misleading to consumers.
For more information about obtaining a Keynote Online Excellence mark, please contact Deborah Stanton.
The Keynote Online Excellence Program recognizes the "best of the best" Web sites as ranked in Keynote Competitive Research industry studies. The rankings are based on responses from real users using Keynote WebEffective, the only research tool for Web site usability testing that allows you to capture your customer’s complete online experience, as well as real data collected through Keynote Transaction Perspective. For each study, Keynote recognizes the companies with the overall top ranking as well as those exhibiting excellence in specific categories.
Featured Top Ranking Companies
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Keynote is proud to spread the good news about the top performing companies and Web sites in our Keynote Competitive Research studies. The studies are carried out in several industries, and the subject Web sites are chosen based on Web traffic measurement statistics, online revenue, and other metrics significant to the industry. For details on our complete list of studies, click here.
The Keynote Online Excellence Program makes it easy for recipients to communicate the news about their superior Web implementations to the press, customers, and internal associates.
Latest Studies
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Verizon
Best in Customer Experience
Nationwide
Best in Customer Experience
21st Century
Best in Technical Quality: Speed
Progressive
Best in Technical Quality: Reliability
BB&T
Best in Customer Experience
Wells Fargo
Best in Technical Quality: Speed
U.S. Bank
Best in Technical Quality: Reliability
Cars.com
Best in Customer Experience
eBay Motors
Best in Overall Technical Quality
Hotels.com
Best in Customer Experience
Hilton
Best in Technical Quality: Speed
Priceline.com
Best in Technical Quality: Reliability
Travelocity
Best in Customer Experience
Thrifty.com
Best in Technical Quality: Speed
Thrifty.com
Best in Technical Quality: Reliability