Keynote Online Excellence Mark


Companies that rank highest in Keynote Competitive Research industry studies may use the specially designed Keynote Online Excellence marks along with the study name and date for publicity claims. This use is governed by a formal agreement that is sent to top ranking companies on completion of a study. The mark is monitored to ensure that the information is accurate and not misleading to consumers.

For more information about obtaining a Keynote Online Excellence mark, please contact Deborah Stanton.


Keynote Online Excellence Program

The Keynote Online Excellence Program recognizes the "best of the best" Web sites as ranked in Keynote Competitive Research industry studies. The rankings are based on responses from real users using Keynote WebEffective, the only research tool for Web site usability testing that allows you to capture your customer’s complete online experience, as well as real data collected through Keynote Transaction Perspective. For each study, Keynote recognizes the companies with the overall top ranking as well as those exhibiting excellence in specific categories.

Featured Top Ranking Companies
Click on a logo below to read the related press release.

Keynote is proud to spread the good news about the top performing companies and Web sites in our Keynote Competitive Research studies. The studies are carried out in several industries, and the subject Web sites are chosen based on Web traffic measurement statistics, online revenue, and other metrics significant to the industry. For details on our complete list of studies, click here.

The Keynote Online Excellence Program makes it easy for recipients to communicate the news about their superior Web implementations to the press, customers, and internal associates.

U.S. Air Travel Study
 Best in Customer Experience
 Best in Technical Quality: Speed
 Best in Technical Quality:
Reliability
U.S. Credit Card Prospects
 Best in Customer Experience
 Best in Technical Quality: Speed
 Best in Technical Quality:
Reliability
Canadian Banking Prospects
 Best in Customer Experience
 Best in Technical Quality: Speed
 Best in Technical Quality:
Reliability

Latest Studies
Click the client to view the press release.

International Mobile Operators

Verizon
Best in Customer Experience

U.S. Auto Insurance Prospects

Nationwide
Best in Customer Experience

21st Century
Best in Technical Quality: Speed

Progressive
Best in Technical Quality: Reliability

U.S. Banking Prospects

BB&T
Best in Customer Experience

Wells Fargo
Best in Technical Quality: Speed

U.S. Bank
Best in Technical Quality: Reliability

3rd-Party Auto Research

Cars.com
Best in Customer Experience

eBay Motors
Best in Overall Technical Quality

U.S. Hotel Reservation

Hotels.com
Best in Customer Experience

Hilton
Best in Technical Quality: Speed

Priceline.com
Best in Technical Quality: Reliability

U.S. Rental Car

Travelocity
Best in Customer Experience

Thrifty.com
Best in Technical Quality: Speed

Thrifty.com
Best in Technical Quality: Reliability

U.S. Air Travel

Southwest
Best in Customer Experience

United
Best in Technical Quality: Speed

United
Best in Technical Quality: Reliability

U.S. Cruise Booking

Carnival
Best in Customer Experience

Holland America Line
Best in Technical Quality: Speed

Orbitz
Best in Technical Quality: Reliability