The Keynote Canadian Banking Performance Index measures the total execution time and success rate for logging into an account and checking the account balance at selected Canadian banking Web sites. Measurements are collected from the (Toronto, Montreal, Calgary and Vancouver metropolitan areas on high-speed links attached to key points on the largest North American Internet Service Provider (ISP) backbones.

The sites that appear in the Keynote Canadian Banking Performance Index were selected based on publicly available market-share information published in The Wall Street Journal and other reliable industry sources.