| Week starting 2 February 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Scottrade | 3.57 | 1 | 1 | Firstrade | 100.00 | 0 | 5 | |
| 2 | TD Ameritrade | 4.39 | 2 | 1 | Scottrade | 100.00 | 0 | 1 | |
| 3 | Etrade | 4.75 | 3 | 3 | Fidelity | 99.93 | 0 | 1 | |
| 4 | Fidelity | 5.09 | 4 | 3 | Schwab | 99.93 | 0 | 3 | |
| 5 | Firstrade | 6.43 | 5 | 3 | ShareBuilder | 99.93 | 0 | 3 | |
| KBT Index | 8.99 | 6 | Etrade | 99.86 | 0 | 6 | |||
| 6 | OptionsXpress | 8.99 | 6 | 7 | Bank of America | 99.57 | 0 | 7 | |
| 7 | Schwab | 11.30 | 7 | 8 | Wells Fargo | 99.38 | 0 | 10 | |
| 8 | ShareBuilder | 13.04 | 8 | KBT Index | 99.20 | 0 | |||
| 9 | Bank of America | 17.41 | 9 | 9 | TD Ameritrade | 99.16 | 0 | 8 | |
| 10 | TRowe Price | 19.49 | 10 | 10 | TRowe Price | 97.78 | 1 | 9 | |
| 11 | Wells Fargo | 21.50 | 11 | 11 | OptionsXpress | 95.31 | 0 | 11 | |