| Week starting 5 October 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Etrade | 3.77 | 2 | 1 | Etrade | 100.00 | 0 | 1 | |
| 2 | Scottrade | 3.80 | 1 | 1 | Fidelity | 100.00 | 0 | 5 | |
| 3 | Fidelity | 4.20 | 3 | 1 | Schwab | 100.00 | 0 | 1 | |
| 4 | TD Ameritrade | 5.38 | 4 | 4 | Bank of America | 99.90 | 0 | 4 | |
| 5 | Firstrade | 5.57 | 5 | 5 | TD Ameritrade | 99.60 | 0 | 10 | |
| 6 | OptionsXpress | 6.57 | 6 | 6 | Firstrade | 99.50 | 0 | 9 | |
| KBT Index | 7.83 | 7 | ShareBuilder | 99.10 | 0 | 6 | |||
| 7 | ThinkorSwim | 9.10 | 7 | 7 | Wells Fargo | 99.10 | 0 | 7 | |
| 8 | ShareBuilder | 11.87 | 8 | 9 | Scottrade | 98.00 | 0 | 1 | |
| 9 | Bank of America | 13.18 | 9 | KBT Index | 97.59 | 0 | |||
| 10 | Schwab | 13.32 | 10 | 10 | Muriel Siebert | 93.60 | 0 | 11 | |
| 11 | Wells Fargo | 21.35 | 12 | 11 | ThinkorSwim | 93.50 | 1 | 12 | |
| 12 | Muriel Siebert | 24.68 | 13 | 12 | OptionsXpress | 86.50 | 1 | 13 | |