| Week starting 9 November 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Scottrade | 3.92 | 1 | 1 | Schwab | 100.00 | 0 | 1 | |
| 2 | Fidelity | 3.97 | 3 | 2 | Bank of America | 99.90 | 0 | 5 | |
| 3 | Etrade | 3.98 | 2 | 2 | Etrade | 99.90 | 0 | 1 | |
| 4 | Firstrade | 5.42 | 4 | 2 | ShareBuilder | 99.90 | 0 | 5 | |
| 5 | TD Ameritrade | 5.49 | 5 | 5 | Scottrade | 99.60 | 0 | 9 | |
| 6 | OptionsXpress | 6.94 | 6 | 6 | Wells Fargo | 99.40 | 0 | 7 | |
| KBT Index | 7.52 | 7 | Fidelity | 99.00 | 1 | 1 | |||
| 7 | ThinkorSwim | 8.11 | 7 | 8 | Firstrade | 98.90 | 0 | 1 | |
| 8 | ShareBuilder | 11.35 | 8 | KBT Index | 98.90 | 0 | |||
| 9 | Bank of America | 12.89 | 9 | 9 | TD Ameritrade | 98.80 | 0 | 10 | |
| 10 | Vanguard | 13.82 | 10 | 10 | Vanguard | 98.60 | 0 | 11 | |
| 11 | Schwab | 13.96 | 11 | 11 | ThinkorSwim | 98.20 | 0 | 8 | |
| 12 | Wells Fargo | 21.83 | 12 | 12 | OptionsXpress | 94.20 | 0 | 12 | |