| Week ending 05 February 2012 |
|---|
| Rank by Speed (seconds) | Rank by Success Rate (percentage) | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time | Rank Last Week |
Rank | Target | Success Rate | Outage Hours | Rank Last Week |
|
| 1 | Schwab | 3.97 | 1 | 1 | ShareBuilder | 99.90 | 0 | 1 | |
| 2 | Fidelity | 4.15 | 2 | 2 | Etrade | 99.60 | 0 | 1 | |
| 3 | Etrade | 5.75 | 3 | 3 | OptionsXpress | 99.00 | 0 | 8 | |
| 4 | OptionsXpress | 6.20 | 4 | 4 | Fidelity | 98.60 | 0 | 6 | |
| 5 | TD Ameritrade | 7.04 | 5 | 4 | Schwab | 98.60 | 0 | 3 | |
| KBT Index | 7.49 | 6 | Wells Fargo | 98.20 | 0 | 9 | |||
| 6 | ShareBuilder | 7.94 | 6 | 7 | Merrill Edge | 98.00 | 0 | 7 | |
| 7 | Firstrade | 9.95 | 7 | 7 | TD Ameritrade | 98.00 | 0 | 3 | |
| 8 | Wells Fargo | 15.70 | 8 | KBT Index | 97.98 | 0 | |||
| 9 | Merrill Edge | 18.09 | 9 | 9 | Firstrade | 95.10 | 0 | 3 | |
| 10 | Muriel Siebert | 22.78 | 10 | 10 | Muriel Siebert | 94.80 | 0 | 10 | |