| Week starting 10 November 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.51 | 1 | 1 | Chase | 99.87 | 0 | 1 | |
| 2 | US Bank | 6.25 | 2 | 2 | Wells Fargo | 99.61 | 0 | 3 | |
| 3 | Wells Fargo | 7.87 | 3 | 3 | HSBC | 99.36 | 1 | 9 | |
| 4 | Citibank | 8.28 | 4 | 4 | US Bank | 98.97 | 1 | 6 | |
| 5 | Chase | 9.08 | 5 | 5 | American Express | 98.85 | 0 | 1 | |
| 6 | Providian | 9.23 | 6 | 6 | Discover Card | 98.76 | 0 | 4 | |
| Credit Card Index | 11.16 | 7 | National City | 98.73 | 1 | 8 | |||
| 7 | Capital One | 13.09 | 7 | 8 | Citibank | 98.66 | 0 | 5 | |
| 8 | HSBC | 13.34 | 8 | 9 | Capital One | 97.82 | 2 | 7 | |
| 9 | American Express | 15.53 | 9 | Credit Card Index | 95.79 | 1 | |||
| 10 | Bank of America | 17.09 | 10 | Diners Club | 94.49 | 4 | 10 | ||
| 11 | National City | 17.53 | 10 | 11 | Providian | 89.58 | 7 | 11 | |
| 12 | Discover Card | 19.35 | 11 | 12 | Bank of America | 76.65 | 25 | ||