| Week starting 17 November 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.54 | 1 | 1 | Diners Club | 99.87 | 0 | 10 | |
| 2 | US Bank | 6.19 | 2 | 2 | Wells Fargo | 99.61 | 0 | 2 | |
| 3 | Wells Fargo | 8.14 | 3 | 3 | US Bank | 99.34 | 0 | 4 | |
| 4 | Chase | 8.22 | 5 | 4 | HSBC | 99.23 | 0 | 3 | |
| 5 | Citibank | 8.47 | 4 | 5 | Citibank | 99.18 | 0 | 8 | |
| Credit Card Index | 9.60 | 6 | Discover Card | 99.10 | 1 | 6 | |||
| 6 | Providian | 9.60 | 6 | 7 | Chase | 98.96 | 0 | 1 | |
| 7 | HSBC | 12.65 | 8 | Credit Card Index | 98.80 | 0 | |||
| 8 | Capital One | 13.33 | 7 | 8 | Bank of America | 98.56 | 0 | 12 | |
| 9 | American Express | 15.49 | 9 | 9 | American Express | 98.44 | 2 | 5 | |
| 10 | Bank of America | 17.68 | 10 | 10 | Providian | 98.31 | 0 | 11 | |
| 11 | Discover Card | 19.29 | 12 | 11 | Capital One | 94.72 | 3 | 9 | |