| Week starting 24 November 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.38 | 1 | 1 | Wells Fargo | 99.75 | 0 | 2 | |
| 2 | US Bank | 6.20 | 2 | 2 | US Bank | 99.49 | 0 | 3 | |
| 3 | Wells Fargo | 7.80 | 3 | 3 | Diners Club | 99.35 | 0 | 1 | |
| 4 | Citibank | 8.08 | 5 | 4 | Discover Card | 99.09 | 0 | 6 | |
| 5 | Chase | 8.51 | 4 | 5 | Capital One | 98.98 | 0 | 11 | |
| 6 | Providian | 9.22 | 6 | 6 | Citibank | 98.84 | 0 | 5 | |
| Credit Card Index | 10.89 | 7 | HSBC | 98.59 | 2 | 4 | |||
| 7 | HSBC | 12.56 | 7 | 8 | Chase | 98.22 | 0 | 7 | |
| 8 | Capital One | 12.99 | 8 | Credit Card Index | 97.58 | 0 | |||
| 9 | American Express | 15.41 | 9 | 9 | Bank of America | 97.53 | 1 | 8 | |
| 10 | Bank of America | 15.86 | 10 | 10 | American Express | 96.82 | 2 | 9 | |
| 11 | National City | 17.47 | 11 | Providian | 96.03 | 2 | 10 | ||
| 12 | Discover Card | 19.53 | 11 | 12 | National City | 88.52 | 6 | ||