| Week starting 1 December 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.62 | 1 | 1 | Wells Fargo | 99.87 | 0 | 1 | |
| 2 | Wells Fargo | 7.77 | 3 | 2 | Diners Club | 99.49 | 0 | 3 | |
| 3 | Citibank | 8.93 | 4 | 3 | Discover Card | 99.23 | 0 | 4 | |
| 4 | Chase | 9.68 | 5 | 4 | Capital One | 99.10 | 0 | 5 | |
| 5 | Providian | 10.13 | 6 | Credit Card Index | 97.35 | 1 | |||
| Credit Card Index | 11.59 | 5 | Chase | 97.02 | 2 | 8 | |||
| 6 | HSBC | 13.04 | 7 | 6 | Citibank | 96.93 | 2 | 6 | |
| 7 | Capital One | 13.32 | 8 | 7 | HSBC | 96.89 | 2 | 7 | |
| 8 | American Express | 16.48 | 9 | 8 | American Express | 95.82 | 4 | 10 | |
| 9 | National City | 18.59 | 11 | 9 | National City | 95.38 | 2 | 12 | |
| 10 | Discover Card | 19.38 | 12 | 10 | Providian | 93.69 | 4 | 11 | |