| Week starting 8 December 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.64 | 1 | 1 | Diners Club | 100.00 | 0 | 2 | |
| 2 | US Bank | 6.47 | 1 | HSBC | 100.00 | 0 | 7 | ||
| 3 | Wells Fargo | 7.84 | 2 | 3 | Wells Fargo | 99.62 | 0 | 1 | |
| 4 | Citibank | 8.45 | 3 | 4 | National City | 99.37 | 0 | 9 | |
| 5 | Chase | 9.38 | 4 | 5 | Discover Card | 98.98 | 0 | 3 | |
| 6 | Providian | 10.29 | 5 | 6 | Chase | 98.73 | 0 | 5 | |
| Credit Card Index | 11.39 | 7 | Bank of America | 98.72 | 1 | ||||
| 7 | Capital One | 12.49 | 7 | 8 | Citibank | 98.15 | 0 | 6 | |
| 8 | HSBC | 12.78 | 6 | 9 | US Bank | 98.09 | 1 | ||
| 9 | Bank of America | 16.51 | Credit Card Index | 97.69 | 0 | ||||
| 10 | American Express | 17.91 | 8 | 10 | American Express | 96.87 | 3 | 8 | |
| 11 | National City | 17.97 | 9 | 11 | Providian | 93.69 | 2 | 10 | |
| 12 | Discover Card | 19.54 | 10 | 12 | Capital One | 90.75 | 9 | 4 | |