| Week starting 15 December 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.88 | 1 | 1 | Diners Club | 100.00 | 0 | 1 | |
| 2 | US Bank | 6.69 | 2 | 2 | Wells Fargo | 99.75 | 0 | 3 | |
| 3 | Wells Fargo | 7.85 | 3 | 3 | Capital One | 99.74 | 0 | 12 | |
| 4 | Citibank | 8.69 | 4 | 4 | Discover Card | 99.61 | 0 | 5 | |
| 5 | Providian | 8.78 | 6 | 5 | HSBC | 99.48 | 0 | 1 | |
| Credit Card Index | 12.56 | 6 | Providian | 99.36 | 0 | 11 | |||
| 6 | HSBC | 12.56 | 8 | Credit Card Index | 99.21 | 0 | |||
| 7 | Capital One | 12.75 | 7 | 7 | National City | 99.08 | 0 | 4 | |
| 8 | Bank of America | 16.16 | 9 | 8 | American Express | 98.97 | 1 | 10 | |
| 9 | American Express | 16.20 | 10 | 9 | US Bank | 98.96 | 0 | 9 | |
| 10 | National City | 17.88 | 11 | 10 | Citibank | 98.91 | 0 | 8 | |
| 11 | Discover Card | 20.03 | 12 | 11 | Bank of America | 97.23 | 2 | 7 | |