| Week starting 29 December 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.63 | 1 | 1 | Diners Club | 99.87 | 0 | 1 | |
| 2 | US Bank | 6.68 | 2 | 2 | HSBC | 99.62 | 0 | 9 | |
| 3 | Chase | 7.14 | 3 | 2 | Wells Fargo | 99.62 | 0 | 1 | |
| 4 | Wells Fargo | 7.87 | 4 | 4 | American Express | 99.23 | 1 | 6 | |
| 5 | Citibank | 8.71 | 5 | 5 | National City | 98.97 | 0 | 3 | |
| 6 | Providian | 8.91 | 6 | 6 | Discover Card | 98.73 | 0 | 8 | |
| Credit Card Index | 10.84 | 7 | Bank of America | 98.72 | 0 | 12 | |||
| 7 | Capital One | 12.77 | 8 | 8 | Providian | 98.71 | 0 | 6 | |
| 8 | HSBC | 12.81 | 7 | 9 | Capital One | 98.35 | 2 | 3 | |
| 9 | Bank of America | 16.01 | 10 | Credit Card Index | 98.31 | 0 | |||
| 10 | American Express | 16.28 | 9 | 10 | Chase | 97.57 | 2 | 10 | |
| 11 | National City | 16.64 | 11 | 11 | Citibank | 96.35 | 2 | 3 | |
| 12 | Discover Card | 19.01 | 12 | 12 | US Bank | 93.85 | 6 | 11 | |