| Week starting 5 January 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.56 | 1 | 1 | National City | 100.00 | 0 | 5 | |
| 2 | US Bank | 7.03 | 2 | 1 | Providian | 100.00 | 0 | 8 | |
| 3 | Chase | 7.38 | 3 | 3 | Chase | 99.86 | 0 | 10 | |
| 4 | Wells Fargo | 7.99 | 4 | 3 | Diners Club | 99.86 | 0 | 1 | |
| 5 | Providian | 8.83 | 6 | 3 | Wells Fargo | 99.86 | 0 | 2 | |
| 6 | Citibank | 9.10 | 5 | 6 | Bank of America | 99.59 | 0 | 7 | |
| Credit Card Index | 10.84 | 6 | Discover Card | 99.59 | 0 | 6 | |||
| 7 | HSBC | 12.58 | 8 | 6 | HSBC | 99.59 | 0 | 2 | |
| 8 | Capital One | 12.85 | 7 | 9 | Capital One | 98.61 | 0 | 9 | |
| 9 | American Express | 15.53 | 10 | 10 | Citibank | 97.97 | 0 | 11 | |
| 10 | Bank of America | 17.21 | 9 | Credit Card Index | 97.71 | 0 | |||
| 11 | Discover Card | 19.07 | 12 | 11 | US Bank | 95.97 | 3 | 12 | |
| 12 | National City | 19.29 | 11 | 12 | American Express | 81.30 | 19 | 4 | |