| Week starting 19 January 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.40 | 1 | 1 | National City | 100.00 | 0 | 1 | |
| 2 | US Bank | 6.38 | 2 | 2 | Wells Fargo | 99.87 | 0 | 2 | |
| 3 | Chase | 7.46 | 3 | 3 | Diners Club | 99.74 | 0 | 10 | |
| 4 | Wells Fargo | 7.95 | 4 | 4 | Providian | 99.48 | 0 | 3 | |
| 5 | Citibank | 8.33 | 5 | 5 | Discover Card | 98.83 | 0 | 4 | |
| 6 | Providian | 8.84 | 6 | 5 | US Bank | 98.83 | 1 | 8 | |
| Credit Card Index | 10.51 | 7 | Citibank | 98.80 | 0 | 6 | |||
| 7 | HSBC | 12.18 | 8 | 8 | Bank of America | 98.69 | 0 | 5 | |
| 8 | Capital One | 12.32 | 7 | 9 | Chase | 98.68 | 1 | 9 | |
| 9 | American Express | 15.84 | 9 | 10 | American Express | 98.04 | 3 | 11 | |
| 10 | Bank of America | 16.85 | 10 | Credit Card Index | 97.30 | 0 | |||
| 11 | Discover Card | 17.13 | 11 | 11 | HSBC | 89.02 | 9 | 12 | |
| 12 | National City | 17.29 | 12 | 12 | Capital One | 87.35 | 7 | 7 | |