| Week starting 2 February 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 5.22 | 1 | 1 | Diners Club | 100.00 | 0 | 3 | |
| 2 | US Bank | 6.64 | 2 | 1 | Wells Fargo | 100.00 | 0 | 1 | |
| 3 | Chase | 7.33 | 3 | 3 | Chase | 99.87 | 0 | 3 | |
| 4 | Wells Fargo | 7.96 | 4 | 4 | HSBC | 99.61 | 0 | 8 | |
| 5 | Providian | 8.95 | 5 | 5 | Discover Card | 99.22 | 0 | 6 | |
| 6 | Citibank | 9.09 | 6 | 6 | Citibank | 99.06 | 0 | 9 | |
| Credit Card Index | 10.79 | 7 | Bank of America | 98.87 | 0 | ||||
| 7 | HSBC | 12.49 | 7 | 8 | US Bank | 98.83 | 0 | 7 | |
| 8 | Capital One | 12.81 | 8 | 9 | National City | 97.55 | 0 | 1 | |
| 9 | American Express | 14.95 | 11 | 10 | Providian | 97.44 | 2 | 3 | |
| 10 | National City | 15.20 | 9 | Credit Card Index | 97.15 | 0 | |||
| 11 | Bank of America | 16.94 | 11 | Capital One | 90.90 | 10 | 10 | ||
| 12 | Discover Card | 18.61 | 10 | 12 | American Express | 84.35 | 16 | 11 | |