| Week starting 9 February 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 5.75 | 1 | 1 | Bank of America | 99.87 | 0 | 7 | |
| 2 | US Bank | 6.86 | 2 | 1 | Wells Fargo | 99.87 | 0 | 1 | |
| 3 | Chase | 7.61 | 3 | 3 | US Bank | 99.74 | 0 | 8 | |
| 4 | Wells Fargo | 8.21 | 4 | 4 | National City | 99.62 | 0 | 9 | |
| 5 | Providian | 8.82 | 5 | 5 | Capital One | 99.60 | 0 | 11 | |
| 6 | Citibank | 10.24 | 6 | 6 | Diners Club | 99.49 | 0 | 1 | |
| Credit Card Index | 11.36 | 7 | Chase | 99.47 | 0 | 3 | |||
| 7 | HSBC | 12.48 | 7 | 8 | Discover Card | 99.35 | 0 | 5 | |
| 8 | Capital One | 14.17 | 8 | 9 | Citibank | 99.21 | 0 | 6 | |
| 9 | American Express | 15.14 | 9 | 10 | American Express | 98.70 | 1 | 12 | |
| 10 | Bank of America | 16.92 | 11 | Credit Card Index | 97.80 | 0 | |||
| 11 | National City | 17.21 | 10 | 11 | Providian | 96.77 | 4 | 10 | |
| 12 | Discover Card | 23.02 | 12 | 12 | HSBC | 82.92 | 13 | 4 | |