| Week starting 16 March 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 5.10 | 1 | 1 | Capital One | 100.00 | 0 | ||
| 2 | US Bank | 6.70 | 2 | 1 | Chase | 100.00 | 0 | 4 | |
| 3 | Chase | 7.16 | 3 | 1 | HSBC | 100.00 | 0 | 1 | |
| 4 | Wells Fargo | 8.19 | 4 | 4 | Diners Club | 99.87 | 0 | 10 | |
| 5 | Citibank | 8.85 | 5 | 5 | Bank of America | 99.62 | 0 | 8 | |
| Credit Card Index | 11.03 | 6 | American Express | 99.61 | 0 | 5 | |||
| 6 | Capital One | 11.03 | 7 | Wells Fargo | 99.49 | 0 | 1 | ||
| 7 | HSBC | 11.80 | 6 | 8 | US Bank | 99.37 | 0 | 7 | |
| 8 | American Express | 14.29 | 7 | 9 | Citibank | 99.34 | 0 | 9 | |
| 9 | Bank of America | 15.73 | 9 | 10 | Discover Card | 98.99 | 1 | 6 | |
| 10 | Discover Card | 16.54 | 10 | Credit Card Index | 96.51 | 0 | |||
| 11 | National City | 16.84 | 8 | 11 | National City | 94.77 | 2 | 3 | |