| Week starting 30 March 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.95 | 1 | 1 | HSBC | 100.00 | 0 | 2 | |
| 2 | US Bank | 6.84 | 2 | 2 | Citibank | 99.87 | 0 | 5 | |
| 3 | Chase | 7.71 | 3 | 3 | US Bank | 99.62 | 0 | 4 | |
| 4 | Citibank | 8.08 | 5 | 4 | National City | 99.11 | 0 | 1 | |
| 5 | Wells Fargo | 8.57 | 4 | 5 | Chase | 98.97 | 0 | 10 | |
| Credit Card Index | 11.88 | 5 | Wells Fargo | 98.97 | 0 | 6 | |||
| 6 | HSBC | 11.88 | 6 | 7 | Discover Card | 98.86 | 1 | 9 | |
| 7 | Capital One | 12.47 | 7 | 8 | Bank of America | 98.72 | 1 | 8 | |
| 8 | American Express | 12.91 | 8 | Credit Card Index | 98.49 | 0 | |||
| 9 | National City | 15.49 | 9 | 9 | American Express | 98.10 | 2 | 7 | |
| 10 | Bank of America | 16.36 | 10 | 10 | Capital One | 97.96 | 4 | 2 | |
| 11 | Discover Card | 18.26 | 11 | 11 | Diners Club | 93.33 | 7 | 11 | |