| Week starting 13 April 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.69 | 1 | 1 | HSBC | 100.00 | 0 | 1 | |
| 2 | Chase | 7.48 | 3 | 2 | American Express | 99.75 | 0 | 11 | |
| 3 | Citibank | 8.00 | 4 | 3 | Chase | 99.74 | 0 | 7 | |
| 4 | Wells Fargo | 8.65 | 5 | 4 | Citibank | 99.60 | 0 | 10 | |
| 5 | HSBC | 11.95 | 6 | 5 | Capital One | 99.49 | 0 | 2 | |
| Credit Card Index | 12.20 | 6 | Discover Card | 99.24 | 1 | 9 | |||
| 6 | American Express | 12.44 | 8 | 6 | Wells Fargo | 99.24 | 1 | 8 | |
| 7 | Capital One | 12.65 | 7 | Credit Card Index | 98.94 | 0 | |||
| 8 | National City | 15.99 | 9 | 8 | National City | 98.70 | 1 | 6 | |
| 9 | Bank of America | 16.10 | 10 | 9 | Bank of America | 98.61 | 1 | 4 | |
| 10 | Discover Card | 19.05 | 11 | 10 | Diners Club | 95.05 | 4 | 4 | |