| Week starting 20 April 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.75 | 1 | 1 | American Express | 99.90 | 0 | 2 | |
| 2 | US Bank | 6.62 | 1 | Capital One | 99.90 | 0 | 5 | ||
| 3 | Chase | 6.97 | 2 | 1 | Diners Club | 99.90 | 0 | 10 | |
| 4 | Citibank | 8.17 | 3 | 4 | Chase | 99.70 | 0 | 3 | |
| 5 | Wells Fargo | 8.76 | 4 | 4 | Discover Card | 99.70 | 0 | 6 | |
| Credit Card Index | 12.03 | 4 | National City | 99.70 | 0 | 8 | |||
| 6 | American Express | 12.03 | 6 | 4 | Wells Fargo | 99.70 | 0 | 6 | |
| 7 | Capital One | 12.78 | 7 | 8 | Citibank | 99.60 | 0 | 4 | |
| 8 | HSBC | 13.04 | 5 | 9 | Bank of America | 99.40 | 0 | 9 | |
| 9 | National City | 15.39 | 8 | Credit Card Index | 99.34 | 0 | |||
| 10 | Bank of America | 16.44 | 9 | 10 | US Bank | 98.20 | 2 | ||
| 11 | Discover Card | 19.04 | 10 | 11 | HSBC | 96.90 | 3 | 1 | |