| Week starting 27 April 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.95 | 1 | 1 | Capital One | 100.00 | 0 | 1 | |
| 2 | Chase | 7.10 | 3 | 1 | Citibank | 100.00 | 0 | 8 | |
| 3 | Citibank | 8.09 | 4 | 1 | HSBC | 100.00 | 0 | 11 | |
| 4 | Wells Fargo | 8.23 | 5 | 4 | Diners Club | 99.90 | 0 | 1 | |
| 5 | American Express | 12.07 | 6 | 5 | Chase | 99.70 | 0 | 4 | |
| Credit Card Index | 12.09 | 5 | Wells Fargo | 99.70 | 0 | 4 | |||
| 6 | HSBC | 12.12 | 8 | Credit Card Index | 99.48 | 0 | |||
| 7 | Capital One | 13.09 | 7 | 7 | National City | 99.40 | 0 | 4 | |
| 8 | National City | 15.86 | 9 | 8 | American Express | 99.20 | 1 | 1 | |
| 9 | Bank of America | 16.92 | 10 | 9 | Bank of America | 99.00 | 0 | 9 | |
| 10 | Discover Card | 19.31 | 11 | 10 | Discover Card | 97.80 | 3 | 4 | |