| Week starting 4 May 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.78 | 1 | 1 | Citibank | 100.00 | 0 | 1 | |
| 2 | Chase | 7.11 | 2 | 1 | National City | 100.00 | 0 | 7 | |
| 3 | US Bank | 7.69 | 3 | Wells Fargo | 99.90 | 0 | 5 | ||
| 4 | Citibank | 8.19 | 3 | 4 | Chase | 99.60 | 0 | 5 | |
| 5 | Wells Fargo | 8.36 | 4 | 5 | HSBC | 99.50 | 1 | 1 | |
| Credit Card Index | 10.08 | 6 | American Express | 99.40 | 1 | 8 | |||
| 6 | HSBC | 11.80 | 6 | 6 | Capital One | 99.40 | 0 | 1 | |
| 7 | American Express | 12.17 | 5 | 8 | Bank of America | 98.90 | 0 | 9 | |
| 8 | Capital One | 13.32 | 7 | Credit Card Index | 97.28 | 0 | |||
| 9 | National City | 15.89 | 8 | 9 | Diners Club | 95.10 | 4 | 4 | |
| 10 | Bank of America | 16.85 | 9 | 10 | US Bank | 80.90 | 6 | ||