| Week starting 11 May 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.72 | 1 | 1 | HSBC | 100.00 | 0 | 5 | |
| 2 | Chase | 7.21 | 2 | 2 | Bank of America | 99.40 | 1 | 8 | |
| 3 | US Bank | 7.57 | 3 | 3 | Capital One | 99.00 | 1 | 6 | |
| 4 | Citibank | 8.29 | 4 | 4 | National City | 98.90 | 1 | 1 | |
| 5 | Wells Fargo | 8.48 | 5 | 5 | Chase | 98.80 | 1 | 4 | |
| Credit Card Index | 10.05 | 6 | American Express | 98.60 | 1 | 6 | |||
| 6 | HSBC | 11.62 | 6 | 7 | Citibank | 98.30 | 2 | 1 | |
| 7 | American Express | 12.01 | 7 | Credit Card Index | 97.66 | 1 | |||
| 8 | Capital One | 13.15 | 8 | 8 | Diners Club | 95.20 | 4 | 9 | |
| 9 | National City | 15.26 | 9 | 9 | Wells Fargo | 95.10 | 5 | 3 | |
| 10 | Bank of America | 15.80 | 10 | 10 | US Bank | 93.50 | 3 | 10 | |