| Week starting 18 May 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 5.04 | 1 | 1 | Wells Fargo | 99.90 | 0 | 9 | |
| 2 | Chase | 7.00 | 2 | 2 | American Express | 99.70 | 0 | 6 | |
| 3 | US Bank | 8.17 | 3 | 2 | Diners Club | 99.70 | 0 | 8 | |
| 4 | Citibank | 8.26 | 4 | 2 | HSBC | 99.70 | 0 | 1 | |
| 5 | Wells Fargo | 8.37 | 5 | 5 | Bank of America | 99.60 | 0 | 2 | |
| Credit Card Index | 11.22 | 6 | Chase | 99.50 | 0 | 5 | |||
| 6 | HSBC | 11.22 | 6 | 7 | National City | 99.40 | 0 | 4 | |
| 7 | American Express | 12.05 | 7 | Credit Card Index | 98.68 | 0 | |||
| 8 | Capital One | 12.95 | 8 | 8 | Citibank | 98.30 | 2 | 7 | |
| 9 | National City | 15.30 | 9 | 9 | Capital One | 98.20 | 2 | 3 | |
| 10 | Bank of America | 15.78 | 10 | 10 | Discover Card | 98.10 | 2 | ||
| 11 | Discover Card | 18.81 | 11 | US Bank | 93.00 | 2 | 10 | ||