| Week starting 1 June 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 5.23 | 1 | 1 | Capital One | 100.00 | 0 | 8 | |
| 2 | Chase | 7.22 | 2 | 2 | American Express | 99.90 | 0 | 3 | |
| 3 | Citibank | 8.46 | 5 | 3 | Wells Fargo | 99.70 | 0 | 3 | |
| 4 | Wells Fargo | 8.59 | 4 | 4 | National City | 99.60 | 0 | 7 | |
| Credit Card Index | 10.40 | 5 | Chase | 99.50 | 0 | 3 | |||
| 5 | American Express | 12.22 | 7 | Credit Card Index | 99.49 | 0 | |||
| 6 | Capital One | 13.87 | 8 | 6 | Citibank | 99.30 | 0 | 1 | |
| 7 | National City | 15.48 | 9 | 7 | Bank of America | 99.10 | 0 | 10 | |
| 8 | Bank of America | 16.46 | 10 | 8 | Diners Club | 98.70 | 1 | 3 | |