| Week starting 15 June 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.64 | 1 | 1 | Capital One | 100.00 | 0 | 4 | |
| 2 | Chase | 7.19 | 2 | 2 | Citibank | 99.70 | 0 | 8 | |
| 3 | US Bank | 8.14 | 3 | 3 | HSBC | 99.60 | 0 | 1 | |
| 4 | Citibank | 8.48 | 4 | 4 | Chase | 99.50 | 1 | 1 | |
| 5 | Wells Fargo | 8.53 | 5 | 4 | National City | 99.50 | 0 | 6 | |
| Credit Card Index | 12.21 | 4 | Wells Fargo | 99.50 | 0 | 6 | |||
| 6 | American Express | 12.21 | 6 | 7 | American Express | 99.20 | 0 | 1 | |
| 7 | Capital One | 13.14 | 8 | Credit Card Index | 97.53 | 0 | |||
| 8 | HSBC | 13.27 | 7 | 8 | Bank of America | 95.90 | 4 | 5 | |
| 9 | National City | 16.00 | 9 | 9 | US Bank | 94.20 | 0 | 9 | |
| 10 | Bank of America | 18.23 | 10 | 10 | Diners Club | 93.50 | 6 | 10 | |
| 11 | Discover Card | 19.80 | 11 | Discover Card | 92.40 | 6 | |||