| Week starting 13 July 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.83 | 1 | 1 | Wells Fargo | 100.00 | 0 | 4 | |
| 2 | Chase | 6.76 | 2 | 2 | American Express | 99.90 | 0 | 8 | |
| 3 | Wells Fargo | 8.62 | 3 | 2 | Chase | 99.90 | 0 | 1 | |
| 4 | Citibank | 8.94 | 4 | 2 | Citibank | 99.90 | 0 | 4 | |
| 5 | US Bank | 9.16 | 5 | 5 | HSBC | 99.60 | 0 | 1 | |
| Credit Card Index | 12.32 | 6 | Capital One | 98.90 | 1 | 6 | |||
| 6 | American Express | 12.32 | 6 | Credit Card Index | 98.17 | 0 | |||
| 7 | Capital One | 13.50 | 7 | 7 | Bank of America | 97.50 | 4 | 7 | |
| 8 | HSBC | 14.02 | 8 | 8 | National City | 96.60 | 2 | 9 | |
| 9 | National City | 14.67 | 9 | 9 | Discover Card | 96.30 | 1 | 11 | |
| 10 | Bank of America | 18.90 | 10 | 10 | Diners Club | 96.10 | 3 | 1 | |
| 11 | Discover Card | 20.46 | 11 | 11 | US Bank | 95.60 | 0 | 10 | |