| Week starting 20 July 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.64 | 1 | 1 | Chase | 99.90 | 0 | 2 | |
| 2 | Chase | 6.94 | 2 | 1 | Citibank | 99.90 | 0 | 2 | |
| 3 | Wells Fargo | 8.35 | 3 | 3 | American Express | 99.70 | 0 | 2 | |
| 4 | Citibank | 9.03 | 4 | 3 | National City | 99.70 | 0 | 8 | |
| 5 | US Bank | 9.28 | 5 | 5 | Capital One | 99.60 | 0 | 6 | |
| Credit Card Index | 12.19 | 6 | Wells Fargo | 99.50 | 0 | 1 | |||
| 6 | American Express | 12.19 | 6 | 7 | HSBC | 99.20 | 1 | 5 | |
| 7 | Capital One | 12.93 | 7 | Credit Card Index | 98.55 | 0 | |||
| 8 | HSBC | 13.91 | 8 | 8 | Bank of America | 98.30 | 1 | 7 | |
| 9 | National City | 14.50 | 9 | 9 | Discover Card | 97.80 | 0 | 9 | |
| 10 | Bank of America | 16.98 | 10 | 10 | US Bank | 96.00 | 0 | 11 | |
| 11 | Discover Card | 19.89 | 11 | 11 | Diners Club | 94.70 | 4 | 10 | |