| Week starting 3 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.79 | 1 | 1 | Chase | 100.00 | 0 | 6 | |
| 2 | Chase | 6.87 | 2 | 1 | HSBC | 100.00 | 0 | 1 | |
| 3 | Wells Fargo | 8.36 | 3 | 3 | Wells Fargo | 99.90 | 0 | 3 | |
| 4 | Citibank | 9.02 | 4 | American Express | 99.70 | 0 | 5 | ||
| 5 | US Bank | 9.25 | 4 | Capital One | 99.70 | 0 | 1 | ||
| Credit Card Index | 11.85 | 6 | Citibank | 99.60 | 0 | ||||
| 6 | American Express | 11.85 | 4 | 7 | US Bank | 99.10 | 0 | ||
| 7 | Capital One | 12.87 | 5 | Credit Card Index | 99.04 | 0 | |||
| 8 | HSBC | 13.87 | 6 | 8 | Diners Club | 98.50 | 3 | 8 | |
| 9 | Bank of America | 16.45 | 9 | National City | 98.40 | 2 | 3 | ||
| 10 | National City | 18.65 | 7 | 10 | Bank of America | 97.60 | 3 | ||
| 11 | Discover Card | 21.22 | 8 | 11 | Discover Card | 97.20 | 1 | 7 | |