| Week starting 17 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 5.19 | 1 | 1 | American Express | 99.90 | 0 | 4 | |
| 2 | Chase | 6.79 | 2 | 1 | Chase | 99.90 | 0 | 2 | |
| 3 | Wells Fargo | 8.33 | 3 | 3 | Capital One | 99.80 | 0 | 7 | |
| 4 | Citibank | 9.12 | 5 | 4 | National City | 99.70 | 0 | 6 | |
| 5 | US Bank | 9.87 | 4 | 5 | Wells Fargo | 99.60 | 0 | 2 | |
| Credit Card Index | 11.91 | 6 | Citibank | 99.50 | 0 | 9 | |||
| 6 | Capital One | 11.91 | 7 | 7 | US Bank | 99.10 | 0 | 1 | |
| 7 | American Express | 11.92 | 6 | 8 | Discover Card | 98.70 | 1 | ||
| 8 | HSBC | 14.17 | Credit Card Index | 97.83 | 0 | ||||
| 9 | National City | 15.06 | 8 | 9 | Bank of America | 97.20 | 2 | 4 | |
| 10 | Bank of America | 16.30 | 9 | 10 | HSBC | 96.40 | 3 | ||
| 11 | Discover Card | 20.77 | 11 | Diners Club | 87.20 | 18 | 8 | ||