| Week starting 24 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.37 | 1 | 1 | HSBC | 100.00 | 0 | 10 | |
| 2 | Chase | 6.97 | 2 | 1 | Wells Fargo | 100.00 | 0 | 5 | |
| 3 | Wells Fargo | 8.44 | 3 | 3 | National City | 99.90 | 0 | 4 | |
| 4 | Citibank | 9.52 | 4 | 4 | Diners Club | 99.70 | 0 | 11 | |
| 5 | US Bank | 10.07 | 5 | 5 | American Express | 99.50 | 0 | 1 | |
| Credit Card Index | 11.72 | 5 | Chase | 99.50 | 0 | 1 | |||
| 6 | Capital One | 11.72 | 6 | Credit Card Index | 99.27 | 0 | |||
| 7 | American Express | 12.24 | 7 | 7 | Bank of America | 99.20 | 0 | 9 | |
| 8 | HSBC | 14.18 | 8 | 8 | Citibank | 99.00 | 0 | 6 | |
| 9 | National City | 15.41 | 9 | 9 | US Bank | 98.90 | 0 | 7 | |
| 10 | Bank of America | 16.16 | 10 | 10 | Discover Card | 98.70 | 1 | 8 | |
| 11 | Discover Card | 20.67 | 11 | 11 | Capital One | 96.30 | 2 | 3 | |