| Week starting 31 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.41 | 1 | 1 | American Express | 99.90 | 0 | 5 | |
| 2 | Chase | 7.73 | 2 | 1 | Diners Club | 99.90 | 0 | 4 | |
| 3 | Wells Fargo | 8.49 | 3 | 3 | Chase | 99.80 | 0 | 5 | |
| 4 | Citibank | 10.11 | 4 | 4 | National City | 99.70 | 0 | 3 | |
| 5 | US Bank | 10.45 | 5 | 5 | Citibank | 99.60 | 0 | 8 | |
| Credit Card Index | 12.26 | 5 | HSBC | 99.60 | 0 | 1 | |||
| 6 | Capital One | 12.26 | 6 | 5 | Wells Fargo | 99.60 | 0 | 1 | |
| 7 | American Express | 12.49 | 7 | Credit Card Index | 98.73 | 0 | |||
| 8 | HSBC | 14.34 | 8 | 8 | Bank of America | 98.10 | 0 | 7 | |
| 9 | National City | 15.15 | 9 | 9 | Discover Card | 98.00 | 0 | 10 | |
| 10 | Bank of America | 16.54 | 10 | 10 | Capital One | 97.50 | 2 | 11 | |
| 11 | Discover Card | 21.07 | 11 | 11 | US Bank | 93.70 | 4 | 9 | |